° policies & shipping °
° All the pieces are made for photography only, do not use them in daily life!
° I'm very selective & only work with high quality yarns, but keep mind that there is a chance your items will get a 'used look' after a while.
° I'm not responsible for any damage or shrinking. Cotton items can be washed in the machine on a very gentle program but I recommend to wash them in lukewarm water & let them dry flat.
° RTS items will be shipped out within 7-10 days.
° Made to order items have a turnaround time as discussed with you personally.
° Once items are shipped out I'll follow the status of your package every few days.
° There is always a track & trace code.
° If an item is wrong or damaged, I will replace (if possible), refund or offer a discount for a future order. I need proof of the damage within 10 days after receiving your package.
° If your order gets completely lost on it's journey to you, I will do everything I can to solve this problem with you.
° If you fail to collect your parcel from your local post office and it gets returned to me as unclaimed, I will ask you to repay the postage to have it resent to you.
° Please note that additional costs like taxes or fees may apply within your country, please inform with your government, custom services or postal service.
° From a Belgian girl can not be held responsible for any additional costs.